We hope you enjoy everything you order from EclipseSpa.
Unfortunately, and without exception, we cannot accept any returns on products that have been used more than 20% of their total volume (studies show that allergic reactions will occur within the first 15% of a product's use).
We cannot accept returns of individual items from sets.
Time Limit for Returns Please send returns to us within 30 days of purchase.
How to Return an Item Please include your original receipt and we'll be happy to refund your purchase or send a replacement product.
Send your package via an insured and prepaid method (we recommend UPS or FEDEX). Include your packing slip (or invoice number) and please let us know the reason for the return. Shipping and handling fees are not refundable.
Address for Returns EclipseSpa, LLC 25 Bormio Court Danville, CA 94526 Attn: Returns Department
Refund Method All refunds are credited to the original payment method. We are unable to provide cash refunds.
Questions? If you have a question about returning a product, please feel free to contact us at admin@eclipse-spa.com
