We hope you enjoy everything you order from EclipseSpa.
Unfortunately, and without exception, we cannot accept any returns on products that have been used more than 20% of their total volume (studies show that allergic reactions will occur within the first 15% of a product's use).
We cannot accept returns of individual items from sets.
Time Limit for Returns
Please send returns to us within 30 days of purchase.
How to Return an Item
Please include your original receipt and we'll be happy to refund your purchase or send a replacement product.
Send your package via an insured and prepaid method (we recommend UPS or FEDEX). Include your packing slip (or invoice number) and please let us know the reason for the return. Shipping and handling fees are not refundable.
Address for Returns
25 Bormio Court
Danville, CA 94526
Attn: Returns Department
All refunds are credited to the original payment method. We are unable to provide cash refunds.
If you have a question about returning a product, please feel free to contact us at firstname.lastname@example.org